What do Application Organizations (AOs) do?

Application Organizations (AOs) play a critical role in assisting consumers with their applications in the federal marketplace, especially during enrollment periods for health insurance. They are established to provide support and guidance to individuals seeking to understand their healthcare options, navigate the complexities of health insurance applications, and help them enroll in various health coverage plans available under the Affordable Care Act (ACA).

By facilitating this process, AOs ensure that consumers understand the required information and documentation needed for their applications, which can sometimes be overwhelming. Their assistance is crucial for individuals who may have difficulty navigating the online systems or who need more personalized help to find the best plan for their needs.

In contrast, the other answers pertain to activities that are not the primary focus of Application Organizations. Monitoring health insurance claims, providing medical treatment, and offering financial advice are distinct functions typically associated with insurance companies, healthcare providers, or financial advisors, rather than the role of AOs.